Shipping Policy

Welcome to Clothbaba! We are committed to ensuring a smooth and efficient shipping experience for all our customers. Below, you will find the details of our shipping policy:

Dispatch Time

• All orders are dispatched within 24 to 48 hours of receiving payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

Worldwide Shipping

• We offer worldwide shipping through a network of trusted shipping partners.

• Delivery times and charges vary depending on the destination and shipping partner.

• Approximate Delivery Times:

  • Domestic: 5 to 7 days

  • International: 6 to 10 days

• Tracking details will be provided upon dispatch for your convenience.

Domestic Shipping (India)

We offer two categories for domestic shipping based on parcel weight:

1. Parcels Below 10 KG

• For parcels weighing less than 10 KG, we provide reliable courier options through our trusted partners:

  • Amazon

  • Ekart

  • Ecom Express

  • Delhivery

  • DTDC

  • Professional Couriers

  • Blue Dart

• Delivery times may vary based on the courier service selected and the delivery location.
  

2. Parcels Above 10 KG

• For parcels weighing more than 10 KG, we use logistics services to ensure safe and cost-effective delivery. Our logistics partners include:

  • VRL Transport

  • SafeXpress Transport

  • KRS

  • GATI

  • Delhi-Rajasthan Transport

  • FedEx

  • TCI

  • ARCO

• Delivery timelines for logistics services will depend on the destination and the logistics provider.

• Customers may also choose their preferred local transport services for shipping.
  

Shipping Charges

• Shipping charges are calculated based on the weight of the parcel, delivery location, and the chosen shipping partner.

• All shipping charges are paid by the customer as per the rates provided by the courier or transport company.

• Any additional taxes, duties, or fees imposed by local authorities at the destination are the responsibility of the customer.
  

Order Tracking

• You can use the provided tracking number to monitor the status of your shipment on the respective shipping partner’s website.

• Once your order is dispatched, we will share the tracking details via WhatsApp.
  

Parcel Loss or Damage During Transit

• If a parcel is lost or damaged during transit, the loss or damages will be covered by the respective shipping partner. Customers are advised to contact the shipping partner directly for claims.

• In case of any delays, the responsibility lies with the courier or transport company.
  

COD Orders

• For Cash on Delivery (COD) orders, customers are required to pay 20% of the total amount in advance to proceed with the order.
  

Returns and Exchanges

• For return and exchange policies, please refer to our Refund / Exchange Policy.
  

Customer Support

• If you have any questions or need assistance with your shipment, feel free to contact our customer support team at dreams@clothbaba.com or call us at +91-6353981813.